Everything you need to know before we speak. No hidden fees. No upgrade paths. Written plainly.
Pehradar is a care coordination and support service for elderly parents in Jaipur whose children live abroad. The work is built around one trusted person who knows your parents personally and is consistently present in their lives.
In practice, that means weekly home visits where we check in on health, medication, mood, and the small things that matter: whether the bathroom mat has slipped, whether the chair is comfortable, whether the week has been a good one. It means accompanying your parents to doctor appointments, sitting in the consultation, taking notes, and asking the questions you would ask if you were there.
It means coordinating with hospitals, diagnostic labs, and pharmacies on your parents' behalf, making sure prescriptions are filled correctly, lab tests are booked, and follow-up appointments happen on time. A structured weekly update sent to you every Monday morning IST, with a photograph, a health summary, and an honest note. And a phone line that is answered when something is wrong, at any hour.
Underneath all of it, the work is one thing: being a person you can trust to be there when you cannot be.
This is the section most service websites do not write. We are writing it because we would rather you know now than be disappointed later.
If you need any of these things, we will tell you so honestly and try to help you find the right resource. What we will not do is take it on ourselves and do it badly.
| What's included | |||
|---|---|---|---|
| Physical Presence & Companionship | |||
| In-Person Home Visits | 2 per month | Weekly (4–5/mo) | Custom — up to daily |
| Dedicated Named Guardian | |||
| Personal Introduction (Founder) | |||
| Medical Advocacy & Logistics | |||
| Doctor Appointment Accompaniment | × | Up to 2×/month | Comprehensive |
| Hospital Admission Coordination | × | Logistical support | On-ground management |
| Diagnostic & Lab Coordination | × | ||
| Health Monitoring & Medication | |||
| Medication Tracking | Monthly check-ins | Daily reminder support | Specialised plan |
| Vitals Check (BP, oxygen) | Each visit | Each visit | Each visit |
| Communication & Reporting | |||
| WhatsApp Updates | Monthly report | Every Monday | Custom cadence |
| Photograph of Parent | × | Each update | Each update |
| Family Video Call (care review) | × | Monthly | Custom frequency |
| Direct Founder Access | |||
| Emergency Response | |||
| 24/7 Emergency Phone Line | |||
| 45-Min On-Site Response Target | |||
| Ambulance Coordination | |||
| On-Ground Hospital Advocacy | |||
| Agreements & Flexibility | |||
| 14-Day Complimentary Trial | Discuss at consultation | ||
| No Lock-in Period | 30 days' notice | 30 days' notice | Tailored terms |
Need something beyond Gold? Daily contact, full medical management, and hospital admission coordination are all available. Start with a WhatsApp message — there is no form to fill.
The first 14 days of service are complimentary. Billing begins on day 15. This is not a trial in the conditional sense. There is no automatic refund if you cancel within the period. It is a way to give you time to experience the service properly before any money changes hands.
Monthly fees are due in advance, by the first of each calendar month. Payment can be made by NEFT, IMPS, or UPI to our Indian business account, or by international transfer via Wise. Bank details are shared once we have agreed to begin.
If a payment is delayed, which we know happens with international transfers, we allow a seven-day grace period without question. If payment has not arrived by the eighth, we will send a gentle reminder. We do not stop visits without telling you first.
Either of us can end the arrangement with thirty days' written notice. A WhatsApp message to the Pehradar number is sufficient. There is no formal letter required, no exit fee, and no penalty. The thirty days exist so that the transition is gentle for your parents, not so that you are locked in.
When the arrangement ends, for whatever reason, on either side, we will provide a full summary of your parents' care history, share our records with their next provider if you ask us to, and help you find an alternative where we can.
The end of the formal service does not end our care for the people we have been looking after.
WhatsApp, email, or a short form. Tell us a little about your parents. We will take it from there.
No obligation. No contract. Just a conversation.